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Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Property address
• Service request details
• Communication preferences

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of website access
• Website usage data through cookies and analytics tools



Such information helps us improve website performance and customer experience.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and service requests
• Schedule appointments and provide estimates
• Deliver carpet, rug, tile, and upholstery cleaning services
• Improve our website and customer experience
• Send service updates and appointment reminders
• Provide promotional offers and marketing communications when permitted by law
• Maintain business records and comply with legal obligations
  

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance user experience

You can control cookie settings through your browser. Disabling cookies may affect certain website features.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist with:

• Website hosting
• Customer communication
• Scheduling systems
• Analytics services
• Payment processing

Information may also be disclosed when required by law or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain secure systems, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Data Retention

We retain personal information only as long as necessary to:

• Provide requested services
• Fulfill contractual obligations
• Resolve disputes
• Comply with legal and regulatory requirements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal data
• Opt out of marketing communications
• Request information about how your data is used

To exercise any privacy rights, please contact us using the information provided on our website.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or how we handle your personal information, please contact us:

Revive Cleaning

Phone: 585-924-8440

Address: 1306 Beaver Creek Rd, Farmington, NY 14425

We are committed to protecting your privacy and will make reasonable efforts to respond to your inquiries in a timely manner.